Amgen Hiring 2026 – Associate Quality Complaints Job in Hyderabad
Are you looking for a Quality Assurance opportunity in the pharmaceutical or biotechnology industry?
Amgen is hiring for the position of Associate – Quality Complaints in Hyderabad. The role is part of the Quality function and focuses on complaint management, quality systems, regulatory compliance, documentation, and continuous improvement.
The position is suitable for candidates with a Bachelor’s or Master’s degree in Pharma, Life Sciences, or Biotechnology and relevant industry experience.
About Amgen
Amgen is a global biotechnology company focused on discovering, developing, manufacturing, and delivering medicines for serious diseases.
The company works across areas including oncology, inflammation, general medicine, and rare diseases, with a strong focus on human genetics, biologics, manufacturing, and quality.
Amgen operates in highly regulated environments and emphasizes scientific innovation, collaboration, quality, and compliance.
Job Overview
| Details | Information |
|---|---|
| Company | Amgen |
| Position | Associate – Quality Complaints |
| Department | Quality |
| Location | Hyderabad, India |
| Work Type | On-site |
| Employment Type | Full-time |
| Experience | 1–4 years |
| Qualification | Bachelor’s / Master’s in Pharma, Life Sciences or Biotechnology |
| Job Requisition ID | R-251878 |
Experience by Qualification
- Bachelor’s degree: 2–4 years of relevant experience
- Master’s degree: 1–3 years of relevant experience
Associate – Quality Complaints: Job Role
The Associate – Quality Complaints role supports Amgen’s global complaint management activities.
The position involves reviewing and managing product complaint records, maintaining quality standards, following established procedures, and supporting the effective operation of complaint management systems.
Candidates may work with information related to areas such as:
- Active pharmaceutical ingredients (API)
- Drug substance
- Drug product
- Packaging
- Medical devices
- Manufacturing and testing processes
Eligibility Criteria
Candidates should meet the following requirements:
- Bachelor’s or Master’s degree in:
- Pharmacy
- Life Sciences
- Biotechnology
- 1–4 years of relevant industry experience
- Quality or manufacturing experience is preferred
- Experience in pharmaceutical, biotechnology, or medical device industries is relevant
- Understanding of Quality Management Systems (QMS)
- Knowledge of pharmaceutical manufacturing and testing processes
- Strong written and verbal communication skills
Experience Requirement
Bachelor’s: 2–4 years
Master’s: 1–3 years
Skills Required
The following skills are relevant for this Quality Complaints position:
- Knowledge of Quality Management Systems
- Understanding of pharmaceutical quality requirements
- Familiarity with manufacturing and testing processes
- Good knowledge of MS Word and Excel
- Experience with process management systems
- Familiarity with systems such as CDOCS and LMS
- Understanding of controlled document review and approval
- Strong attention to detail
- Good analytical and problem-solving skills
- Ability to manage multiple tasks within deadlines
- Strong communication and active listening
- Ability to work effectively in a matrixed team environment
Key Responsibilities
As an Associate – Quality Complaints, responsibilities include:
- Manage the end-to-end global complaint process
- Evaluate and triage product complaint records according to established procedures
- Maintain accurate and complete complaint records
- Manage customer feedback records through closure
- Handle voided records and complete the required void processes
- Manage complaint records where limited information is available
- Complete assigned assessments accurately
- Maintain the quality and integrity of complaint records
- Follow complaint-management SOPs and quality procedures
- Review and approve controlled documents in CDOCS
- Support assigned quality projects
- Maintain project trackers and provide status updates
- Identify market information that can support continuous improvement initiatives
Industry Experience
Experience in one or more of the following environments can be relevant:
- Pharmaceutical manufacturing
- Biotechnology
- Medical devices
- Quality Assurance
- Quality systems
- Manufacturing operations
- Product complaints
- Quality documentation
- Regulated healthcare industries
Benefits & Career Opportunities
The role provides exposure to:
- Quality systems in a global biotechnology organization
- Pharmaceutical and biotechnology manufacturing processes
- Complaint management and quality compliance
- Controlled documentation systems
- Cross-functional and global operations
- Professional development and continuous learning
- Amgen’s Total Rewards programs
- An inclusive and collaborative work environment
Job Location
Hyderabad, Telangana, India
Work Mode
On-site | Full-time
How to Apply
Interested candidates can apply online through the official Amgen careers portal.
Job Requisition ID
R-251878
Position
Associate – Quality Complaints
Candidates should search for the position on the official Amgen careers website and submit their application online.
Official application:
Amgen Careers – Associate – Quality Complaints (R-251878)
Note: This is an online application opportunity. No walk-in interview details have been provided.
No Walk-In Interview
This position follows an online application process through Amgen’s careers portal.
Candidates should rely on the official Amgen careers listing for the latest application status and requirements.
Frequently Asked Questions
1. What is the role at Amgen?
Amgen is hiring for an Associate – Quality Complaints position within its Quality function in Hyderabad.
2. What qualifications are required?
Candidates need a Bachelor’s or Master’s degree in Pharmacy, Life Sciences, Biotechnology, or a related field.
3. How much experience is required?
Bachelor’s degree holders generally require 2–4 years, while Master’s degree holders require 1–3 years of relevant experience.
4. Where is the job located?
The position is based in Hyderabad, India.
5. Is this a work-from-home position?
The supplied job details specify an on-site, full-time position.
6. Is this a walk-in interview?
No. The application is through the official Amgen careers portal.
7. What is the Amgen job requisition number?
The requisition ID is R-251878.
8. What kind of experience is useful for this role?
Experience in quality, manufacturing, pharmaceutical, biotechnology, or medical device environments is relevant, with quality or manufacturing experience preferred.
